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Water NZ Conference

Water NZ Conference 2019

What a great time we had at the very busy and successful Water NZ Conference & Expo in Hamilton this month. We really enjoyed catching up with so many of our clients and contacts in the industry, and we were delighted to celebrate WaterOutlook’s 10th Anniversary with our industry friends. A big thank you to those who came to see us at our stand or at our pre-conference event – we look forward to seeing you all again next year!


Happy birthday WaterOutlook!

Happy birthday WaterOutlook

WaterOutlook was officially incorporated on 27 May 2009 – ten years ago. It had three key aims:

  • Reduce the chain of custody of data to one
  • Has no vested interest in the data
  • Does not own the data

These remain key components of our ethos today. Back in 2009, WaterOutlook was “in the cloud” and way ahead of its time. Few others, outside Google Apps and AWS, were there as the cloud was in its infancy.

We’ve come a long way in ten years:

  2009 2019
Plants 4 3,500
Parameters 30 245,000
SCADA tags 30 457,000
Manual entries 1000 21,000,000
SCADA points ~50,000 52,000,000,000

And we’re now in five countries:

  • New Zealand
  • Australia
  • USA
  • Canada
  • Spain

Thanks to all our clients around the world who have helped make WaterOutlook what it is today.

Senior Management Team (celebrating the festive season 'Godfather' style).

Left to right: Robyn Sherson (GM Corporate Services), Peter Johnson (CEO), Jeff Bridges (Chief Technology Officer), Mark Homenuke (Chief Operating Officer/NZ General Manager)


Ozwater Conference, Australia

Ozwater Conference, Australia

Ozwater is the Australian Water Association’s international water conference and trade exhibition. This year it was held in Melbourne with thousands of water professionals from across Australia and internationally attending. WaterOutlook attended Ozwater for the second year as a guest on its Australian reseller, SAFEGroup Automation’s, stand.

From left: David Mountford and Evan Doyle from SAFEGroup Automation.


Welcome to New Clients

Welcome to New Clients 2019

We are pleased to welcome four new Australian clients to WaterOutlook.

  • Mid-Western Regional Council, New South Wales
  • Tweed Shire Council, New South Wales
  • Riverina Water County Council
  • Snowy Valleys Council

Third International Conference

Third International Conference

WaterOutlook’s third international conference for users was held in Christchurch recently, with delegates and speakers from both New Zealand and Australia. A wide range of topics were presented with case studies from New Plymouth District Council, Ashburton District Council, Christchurch City Council, Downer NZ Ltd, Stratford District Council, Hurunui District Council, Canterbury Public Health Unit, and Australian Reseller, SAFEGroup Automation. These events are proving very popular with maximum numbers of delegates reached every time. Feedback from delegates is that it’s an excellent place to network and discuss innovations using WaterOutlook.


Olivia Mackay sails into WaterOutlook

Olivia Mackay sails into WaterOutlook

WaterOutlook was delighted to have aspiring Olympic Sailor and NZL Sailing Team member, Olivia Mackay, on the team for a few days learning the intricate points of how our business is run.

Olivia was introduced to WaterOutlook by Athlete Life Advisor, Vicki Hudson from High Performance Sport New Zealand. One of their key areas of support for athletes is to connect them with athlete friendly businesses/employers where they can test their career aspirations, gain work experience and gain potential employment whilst also competing at the highest level of sport internationally.

Olivia is the Olympic Nacra 17 helm and is also completing a Bachelor of Business, Accounting and International Business at Massey University. Her sailing track record is already golden with impressive achievements in the sailing world:

  • 2017 Nacra World Championships - 10th
  • 2016 Sailing World Cup Final - 2nd
  • 2016 Red Bull Foiling Generation - 1st
  • 2016 Sailing World Cup Weymouth & Portland - 13th
  • 2016 Red Bull Foiling Generation NZ Series - 1st
  • 2016 U23 Nacra World Championships - 1st
  • 2016 Nacra 17 World Championship - 19th
  • 2015 Nacra 17 World Championship – 35th
  • 2014 ISAF Youth Sailing World Championship – 18th
  • 2013 Sail First ISAF Youth Sailing World Championship – 6th

We wish Olivia all the very best for the sailing season.


Another great WaterNZ Conference

Another great WaterNZ Conference

The dust has now settled following the very busy and successful WaterNZ Conference & Expo in Hamilton in late September. It was great to catch up with so many of our clients and contacts in the industry, and to demonstrate the new features of our Mobile App.

We were also delighted to have Ben Forestal from SAFEGroup Automation in Australia on our stand. SAFEGroup Automation is our NSW re-seller for WaterOutlook.


Welcome to Clutha and Taupo District Councils

Welcome to Clutha and Taupo District Councils

We are pleased to welcome to Clutha District Council and Taupo District Council to WaterOutlook.


Welcome to Queenstown Lakes District Council

Welcome to Queenstown Lakes District Council

We are pleased to welcome to Queenstown Lakes District Council to WaterOutlook.


New Australian Contact

WaterOutlooks second international conference

Our Australian reseller, SAFEGroup Automation, has a new contact for WaterOutlook -


WaterOutlook's new mobile app

WaterOutlook is proud to launch its new intuitive, interface Mobile App that works with your favourite device and supports Windows, iOS, and Android platforms.


Second International Conference

WaterOutlooks second international conference

WaterOutlook’s second international conference was held in Wellington recently with delegates/speakers from both sides of the Tasman. A wide variety of topics were presented with discussions on the key issues facing the New Zealand water industry as well as great opportunities to share best practice and to network. The attendees represented New Zealand local, central and regional government as well as consultants, contractors, and delegates from SAFEgroup and Thixo – WaterOutlook’s Australian value-added resellers. The event was a huge success and we look forward to holding more conferences on both sides of the Tasman.


Welcome to New Clients

WaterOutlook welcomes new clients in 2018

A big welcome to the following new clients who have joined WaterOutlook recently:

New Zealand

  • Kaikoura District Council


  • Port McQuarrie-Hastings Council
  • Nambucca Shire Council
  • Kempsey Shire Council

Welcome aboard

WaterOutlook welcomes Whakatane District Council on board

We are pleased to welcome Whakatane District Council to WaterOutlook.


Keeping Ahead of the Game

WaterOutlook Keeping ahead of the game

WaterOutlook’s CTO, Jeff Bridges, has recently returned from the Microsoft Build Conference in Seattle, with a mega load of ideas and technologies to augment our product suite.

The conference is the largest held by Microsoft, with plans revealed around artificial intelligence, cloud services, its Cortana voice assistant, Office, and Windows. New Windows 10 features and other software updates were announced, together with its future plans for every key pillar of its business.

Among the ideas Jeff has brought back are:

  • How we can more efficiently host WaterOutlook within the Azure cloud
  • Discussions with Microsoft engineers about the future of technologies used to build our web application
  • New and upcoming features in the technology stack used to build our mobile applications
  • Information about running our app on new ARM based Windows devices
  • Methods for better integrating WaterOutlook with Microsoft Power BI
  • New capabilities for collecting data from IOT devices via the Azure cloud.

WaterOutlook sponsors Kai Iwi Lakes Open Day

Waitbait Connection

WaterOutlook is proud to be a sponsor of the Kai Iwi Lakes Open day to be held in January 2017 as part of the World Wetlands Day. The Open Day is being organised by Whitebait Connection, a division of Mountains To Sea Conservation Trust, in conjunction with the Northland Regional Council, Kaipara District Council, the Department of Conservation and other environmental and community groups. The aim of the Open Day is to give a sense of ownership and inspire people to help protect the lakes and wetland habitats.

WaterOutlook is also working with Whitebait Connection to look at providing a national platform of to assist with the gathering and monitoring of its data.


WaterOutlook's first International Conference

WaterOutlooks first international conference

For the first time, WaterOutlook clients on both sides of the Tasman came together in Newcastle, NSW, in November to share information and experiences. The conference was hosted by SAFEgroup Automation, WaterOutlook's value-added resellers in the Government sector.

The Conference included site visits to:

  • Mardi Water Treatment Plant. This plant was a direct filtration plant taking water from two different surface water sources. Total capacity approximately 120 MLD (similar in size to Hamilton City), and to
  • Kincumber Waste Water Treatment Plant. This is a conventional activated sludge plant servicing a population equivalent of 350,000.

Kapiti Coast's, Ben Thompson, gave an excellent presentation on his Council's unaccounted for water case study where WaterOutlook was used in the tracking of night flows as an indication of water loss in KCDC. Jeff Bridges, WaterOutlook's Chief Technology Officer, outlined the four different ways WaterOutlook collects data from SCADA systems and outlined the multilevel backup routines deployed by WaterOutlook.

Various other uses of WaterOutlook were presented that covered:

  • Energy optimisation
  • Byron Bay Council
  • Wagga Wagga Council
  • Goldenfields Regional Council

WaterOutlook wins award!

WaterOutlook Wins Best Booth award at WaterNZ Conference 2017 WaterOutlook Wins Best Booth award at WaterNZ Conference 2017

We're back from the WaterNZ Conference & Expo in Hamilton, and what a great Conference it was. WaterOutlook was delighted to win Best Multiple Stand at the Expo – judged by the staff of Water New Zealand and Avenues Event Management as having best visual appeal and best use of space. In choosing the winners, the judges noted that innovative products and suppliers are vital to the success of any industry. Equally important is effective communication of the technical advances made by suppliers, to users. The Conference Expo assists in meeting this need.

The Best Exhibition Award was set up in 2002 to recognise excellence on the part of the proprietors of the best exhibition stands at the Annual Conference.

Our prize was a free stand at the next WaterNZ Conference & Expo in 2018.

We'll definitely be there!


WaterOutlook named finalist in NZ Innovators Awards

WaterOutlook Finalist at NZ Innovators Awards 2017

WaterOutlook has been named a finalist in the New Zealand Innovators Awards 2017 in two categories:

  • Innovation in Technology Solutions
  • Emerging New Zealand Innovation

The Innovation in Technology Solutions award celebrates customer offerings focused on solving problems and creating value through the application of technology across any industry.

The Emerging New Zealand Innovation Award celebrates companies that are active in their markets and growing.

The Awards will be announced on Thursday 19th October, 2017.


See us at Water New Zealand's Annual Conference

WaterOutlook at Water NZ Conference 2017

WaterOutlook will be at the Water New Zealand Annual Conference and Expo taking place in Hamilton 20-22 September. Come along and see us on Stand 106/107 and check out some of the new innovations we have in store.


WaterOutlook now in Australia

WaterOutlook in Australia

WaterOutlook is pleased to announce it has moved into Australia and appointed two re-sellers to help bring on new clients.


Stewart McGlashan, Thixo Pty Limited. Stewart is based in Brisbane and has brought JBS Australia to WaterOutlook. JBS Australia is the largest meat processing company in Australia and a division of JBS, the largest animal protein processing company in the world, working in the areas of food, leather, products for pets, biodiesel, collagen, cans and cleaning products.

Stewart McGlashan, Thixo Pty Limited:

New South Wales:

James Bailey, SAFEgroup. SAFEgroup is a respected engineering company servicing a diverse range of industries within Australia and Internationally. Existing SAFEgroup capabilities are extensive and well recognised by leading practice organisations throughout Australia. James is based in Newcastle and has brought the following new clients to WaterOutlook:

  • Byron Shire Council
  • Goldenfields Water
  • City of Wagga Wagga

James Bailey, Sales Product and Service Manager, SAFEgroup:


Welcome to new clients

Welcome to WaterOutlooks new clients in 2017

A big welcome to the following new clients who have joined WaterOutlook recently:

  • Invercargill City Council (brought to WaterOutlook via Downer)
  • Auckland City Council Small Water Supplies
  • Thames-Coromandel District Council
  • Hurunui District Council
  • Gore District Council

WaterOutlook named finalist in NZ Hi-Tech Awards

NZ Hi Tech Award Finalist 2016

For the second year running, we are delighted to have been named a finalist in the NZ Hi-Tech Awards, Best Public Sector Technology Solution.

A record number of entries were again received this year. Winners will be announced on 20 May 2016 at Gala Dinner in Auckland.


Welcome to new clients

New WaterOutlook clients

Three new clients joined WaterOutlook recently.

A big welcome to:

  • Tasman District Council (brought to WaterOutlook via Downer)
  • Fulton Hogan (who have taken over the WaterOutlook system for the Chatham Islands Council)
  • Christchurch City Care Operations Team (who have adopted WaterOutlook as their field data entry portal)

Training success

WaterOutlook Training

WaterOutlook recently hosted 12 clients from around the country to a two-day training session. One of the big advantages of having people from different Councils and agencies together was the opportunity to interact about similar and different issues and to forge friendships and contacts across the Local Government sector. Participants' feedback was excellent with everyone finding value in the training and topics presented as well as the interactions between sessions. Further training sessions at the WaterOutlook offices in Auckland are planned – so watch this space.


International giant teams up with WaterOutlook


A new alliance between WaterOutlook and global giant ABB means there is now an option to have AquaMaster 3 flow and pressure meters integrate with WaterOutlook via SMS text messaging that allows flow and pressure monitoring to go directly into WaterOutlook from the field.

The first New Zealand implementation of this technology is at Waikato District Council. The new technology means for the first time there is a "plug and play" flow meter available that's ready to go on installation.


New Public Facing API now live

WaterOutlook Public API

With WaterOutlook's new public facing API, administrators can easily make data available to public facing websites, or to external parties, without needing to be part of the process. Access is given by administrators in a per-parameter basis and can be disabled at any time. This speeds up the transport of data to third parties, while at the same time not disrupting the administrator's own workflow.


WaterOutlook named finalist in NZ Innovators Awards

NZ Innovators Award Finalist 2015

WaterOutlook has been named a finalist in the New Zealand Innovators Awards 2015 – Innovation in Sustainability & CleanTech.

This category was created as a result of phenomenal growth in the development of new technologies and businesses in the area of sustainability and clean technology. It celebrates innovation for a sustainable and prosperous future and includes eco products and services, innovative projects in sustainability, sustainable production and a wide variety of environmental and sustainable initiatives.


WaterOutlook Rebrands

WaterOutlook rebranding

WaterOutlook is delighted to launch its new website complete with our new branding. The old branding had been around since the company was launched, and it was time for a new, fresh look in keeping with our services – both current and new. We hope you like it as much as we do.


See us at Water New Zealand's Annual Conference

Water NZ Conference

WaterOutlook will be at the Water New Zealand Annual Conference and Expo taking place in Hamilton 16-18 September. Come along and see us on Stand 74 and check out some of the new innovations we have in store.


Chatham Islands on WaterOutlook

Chatham Islands

Chatham Islands Council was one of the first to jump on the WaterOutlook bandwagon in October 2011. If you think your Council has some remote plants, just consider this: the Chathams are 869 kms from Christchurch; their data is hosted in Wellington so pings off 767 kms every night and then pings up to Auckland as a back up some 1075 kms away from the Islands as the albatross flies then back to Environment Canterbury. In New Zealand, it doesn't get much more remote than this.


WaterOutlook facilitates shared services

Shared Services

In the Taranaki Region, New Plymouth, South Taranaki and Stratford District Councils wanted an efficient way to have integrated shared services for their water and wastewater SCADA information. This included New Plymouth District Council's laboratory and the Independent Eurofins Laboratory. As a Regional Group, Taranaki sought help do this from WaterOutlook which now interfaces with all three Councils and facilitates shared services and data management for operations across the region.


WaterOutlook wins Kapiti Coast DC tender

Kapiti Coast

WaterOutlook has won a second contract with existing client Kapiti Coast District Council to upgrade Council's Corporate Environmental Database. This involves managing data for all energy consumption across the district and integrating it with SCADA and lab data. This will also be used as a basis for reducing Kapiti Coast District Council's carbon footprint.


Welcome aboard City Care


Christchurch City Council had a key database dating back to 1995 that used outdated and unsupported technology. WaterOutlook was called in and we have replicated the database which has been integrated into WaterOutlook and deployed with City Care using QR and NFC tags across the entire Christchurch City region. This system holds data for managing pump stations, diesel tank levels and other daily operational activities and holds approximately 500,000 data points across 2000 different parameters.


QR Codes and NFC now on tap!

QR Codes

Entering data in the field is now easier than ever before. The WaterOutlook Mobile App deploys QR Code and NFC technology to allow quick navigation for the user. For data entry it is now a matter of the user either running QR Code or swiping their phone over a NFC tag and the WaterOutlook app will be driven to the entry location. Quick, easy and accurate.


Great turnout at LGNZ Conference

LGNZ Conference 2015

WaterOutlook spent a couple of very pleasant days at the Local Government New Zealand Conference in Rotorua recently.

We enjoyed catching up with many Local Government Senior Leaders on our stand and made some great new contacts. We hope all those Councils who attended found it as worthwhile as we did.


Celebrating one year since first water ML2 achieved

Environment Southland

Southland Regional Council celebrates one year since it achieved the first Water ML2 (a CSIRO standard) in New Zealand. This standard was adopted by Regional Councils as the way water data will be transmitted around the country.


WaterOutlook sponsors Raumati Beach Clean Up

Raumati Beach Clean up

WaterOutlook was proud to sponsor the Raumati Beach Clean Up on the Kapiti Coast following the massive flooding they experienced in June 2015.

Our sponsorship went towards prizes for the community children who turned out to clean up the beach. The sponsorship was a good fit with WaterOutlook as we facilitate collection of the Operational and Compliance Environmental data for Kapiti Coast District Council.


WaterOutlook named finalist in Hi-Tech Awards

Hi-Tech Awards

Following nomination from Christchurch City Council, WaterOutlook was delighted to be named a finalist in two sections of the NZ Hi-Tech Awards 2015 for:

  • Best Public Sector Technology Solutions 2015, and
  • Innovative Hi-Tech Service 2015.

This year, there were a record 150+ organisations that entered the awards. To be named a finalist in two categories was a testament to the regard our WaterOutlook system is held in.


Christchurch City becomes first NZ Council go paperless


Christchurch City Council has moved to paperless compliance reporting to Environment Canterbury using WaterOutlook data management for water abstraction consent reporting. WaterOutlook transforms the SCADA data into the form that Environment Canterbury needs for compliance reporting and transmits this data in WaterML2.0 form using the WaterOutlook synthetic SCADA system.


Matamata-Piako manages Data Flow through WaterOutlook

Matamata Data Flow

Matamata-Piako District Council manages their data information flow by using WaterOutlook to collect data from various systems and transmitting it where it is needed. One aspect is bilateral data flow to Mott MacDonald allowing Council SCADA data transmission to the Mott MacDonald H2knOw-how process modelling package. Data is also transmitted back from the Mott MacDonald system to WaterOutlook for storage and integration into reports.

WaterOutlook also collects data from Mott MacDonald for integration into other Council consent reports for the Waikato Regional Council.

This SCADA data is also augmented with manual data input by both the WaterOutlook LabOnline system and from site operators/contractors – all input into the wider WaterOutlook system.